Warranty

2-Year Warranty

This page is a starting point — confirm the terms with your supplier before you launch.

Your Lumora 360° handle and motor are covered against manufacturing defects for two years from the date of delivery.

What is covered

• Motor failure under normal use
• Battery that no longer holds a charge
• Charging faults not caused by damage

What is not covered

• Brush heads and other consumables
• Accidental damage, drops, or misuse
• Devices bought from unauthorised resellers

Making a claim

Email [your support address] with your order number and a description of the fault.

This warranty is in addition to, and does not affect, your statutory rights.